What, therefore, should you search for in a first-rate IT assistance provider? It is much more than just addressing issues when they surface. You want a team that knows your company, forecasts your requirements, and aggressively seeks to avoid problems before they affect your operations. From 24/7 monitoring and fast response times to professional guidance and strategic planning, a really outstanding IT service will operate as an extension of your team, ensuring your technology supports your company rather than impedes it.